Surprises are good

This suggestion falls in to the category of under promising and over delivering. Remember the post office? That place where you would go to buy stamps or get your parcel weighed to pay for the right postage. That’s right, I am suggesting you go back in time and use good old ‘snail mail’ to surprise… Continue reading Surprises are good

You are not a professional unless you really are a professional

The most simple definition of a professional is someone who can be held personally responsible for their work. A short list would include doctors, lawyers, accountants, engineers, architects, etc. These professionals have degrees and accreditation which means they can be held accountable for their mistakes. Yes, these professionals can be sued and lose their license… Continue reading You are not a professional unless you really are a professional